Troubleshooting
Disk Space and Storage on PhotoShare Frame
Introduction The PhotoShare Frame v2 is designed to be a user-friendly device with ample storage capacity for your cherished memories. Understanding the storage specifications and options for expansion can enhance your experience with the device. ...
Resolving the "Android Recovery Screen" Issue on PhotoShare Frames
Overview Some users of PhotoShare Frames may encounter a message stating, "Can't load android system. Your data may be corrupt." This typically leads to the Android Recovery Screen. Here is a step-by-step guide to resolve this issue. Symptoms Frame ...
Network Compatibility for Your PhotoShare Frame
When setting up your PhotoShare Frame, you may encounter issues related to network compatibility. Often, this will result in problems finding your frame's ID. Here's a guide to help you navigate these challenges: Common Network Environments with ...
Troubleshooting "Connected, No Internet" Issues on PhotoShare Frames
When your PhotoShare Frame indicates "Connected, No Internet," it signifies a Wi-Fi connection without internet access. This guide will assist you in resolving this issue so you can continue to display your favorite photos without interruption. ...
Connecting to Hotspots and Public WiFi: A Step-by-Step Guide
Connecting your PhotoShare Frame to different WiFi sources while traveling or in different locations is often necessary. Here's a simplified guide on how to connect your frame to mobile hotspots or public WiFi networks. Connecting to WiFi Networks ...
2.4 GHz vs. 5 GHz WiFi: An In-Depth Requirement Guide
When setting up your PhotoShare Frame, you'll need to connect it to a WiFi network. The choice of frequency can impact your frame's performance. Here's an extensive guide to understanding 2.4 GHz and 5 GHz connections and how to troubleshoot common ...
How to Recover Lost WiFi Connections
If your PhotoShare Frame has suddenly lost its connection to a WiFi network it was previously connected to, displaying messages like "Offline" or "Couldn't join network [network name]," here's a systematic guide to help you reconnect. Initial Steps ...
Understanding the 2.4 GHz vs. 5 GHz WiFi Requirement
Simple Differences Between the Frequencies 2.4 GHz: This is a long-range, slower speed frequency. Think of it like a bike path that goes a long way but is crowded and slow. 5 GHz: This is a short-range, higher speed frequency. It's like a fast track ...
How To Add or Remove the Time & Calendar from the Photo Display
If you wish to add or remove the Time & Calendar from the bottom of your screen, please follow the simple steps below! 1. While in Slideshow Mode, tap on any photo so the Settings Bar appears along the bottom of the screen 2. Tap Settings 3. Next to ...
Frame Firmware & Software Updates
Depending on the model of your frame, software and firmware updates may occur automatically, provided the frame is connected to WiFi. However, you also have the option to manually check for updates: From the frame's Home Screen, tap Settings. Tap ...
My Frame Keeps Showing the Clock
There are two common reasons this could be happening, but don't worry! Both are easy to fix. There is a small light sensor on the bottom right of your frame. This sensor reads the light in the room and will automatically adjust the screen's ...
Troubleshooting Your WiFi Connection
Having trouble with your PhotoShare frame’s WiFi connection? Whether it’s an initial setup or a sudden disconnection, here’s a straightforward guide to help you check and resolve WiFi connection issues on your PhotoShare frame. How to Verify Your ...