Troubleshooting
Resolving Frozen Slideshow Issues on PhotoShare Frames
Overview Some users have reported incidents of their digital frames freezing during slideshows. This article provides steps you can follow to troubleshoot and resolve this issue while our team works on a permanent fix. Troubleshooting Steps If your ...
How to Use Single and Multi Photo Modes on Your PhotoShare Frame
The PhotoShare Frame offers two versatile display modes to enhance your photo viewing experience: Single Photo Mode and Multi Photo Mode. Single Photo Mode: This mode allows you to display one image at a time for a focused, full-screen view of your ...
My Photos Aren't Full Screen: Optimizing Full-Screen Display with Auto-Rotate, Crop, and Scale.
Are you using your frame in landscape position, but take a lot of photos on your phone in portrait? If you send these as is, you may see the photos with bars on the side (to fill the screen). There are some simple ways to remedy this! Auto-Rotate ...
How To Change Slideshow Settings
Did you know you can customize your slideshow? It's fun & easy - check out the steps below. Depending on which model frame you own, please follow the below instructions: 1. Go to Frame’s Home Screen 2. Tap “Settings” 3. Tap “Frame Settings” 4. Tap ...
My PhotoShare Frame Isn't Showing All My Photos
This is likely due to a Settings issue and we can help you fix it easily! From the Frame's Home Screen, tap Frame Photos. Make sure there is not a subset of photos selected (a single sender). To see all photos in your slideshow, depending on your ...