There Are No Photos in My PhotoShare Frame App

There Are No Photos in My PhotoShare Frame App

While opening up the PhotoShare Frame app for the first time, the app will ask you to allow access. Please hit “Yes” as this will sync photos from your device for easy transfer to your PhotoShare Frame.

If you clicked on “No”, photos and videos will not show up when opening the app. In this case, you’ll need to go into Android/iOS “Settings” -> “Privacy” and locate the PhotoShare Frame app. Here, please adjust the settings to “Allow”.



    • Related Articles

    • Upgrading to the PhotoShare Frame v2 App

      App Launch of Version 2 ? Exciting announcement! We've unveiled the new PhotoShare Frame app, brimming with innovative features that you're sure to enjoy. If you're using the previous version, it's time to make the switch. The legacy app is ...
    • Fixing the "Invalid Frame ID" Error in the PhotoShare Frame App

      Got a message saying "Invalid Frame ID"? No sweat – we've got you covered. Step 1: Download App Version 2 ? Exciting announcement! We've unveiled the new PhotoShare Frame app, brimming with innovative features that you're sure to enjoy. If you're ...
    • Installing the PhotoShare Frame App

      Installing the PhotoShare Frame app is easy - and it's FREE! Simply visit the Apple App Store or Google Play store on your smart phone and tap to download the PhotoShare Frame app. Please note that we have released a new and improved PhotoShare Frame ...
    • Finding PhotoShare Frame App Version

      To find the version of your PhotoShare Frame app, tap the hamburger menu at the top of the screen and then select Log Out. The app version will appear centered at the bottom of the screen.
    • Syncing Photos and Videos with the PhotoShare Frame App

      While opening up the PhotoShare Frame app for the first time, the app will ask you to allow access. Please hit “Yes” as this will sync photos from your device for easy transfer to your PhotoShare Frame. If you clicked on “No”, photos and videos will ...