Syncing Photos and Videos with the PhotoShare Frame App

Syncing Photos and Videos with the PhotoShare Frame App

While opening up the PhotoShare Frame app for the first time, the app will ask you to allow access. Please hit “Yes” as this will sync photos from your device for easy transfer to your PhotoShare Frame.


If you clicked on “No”, photos and videos will not show up when opening the app. In this case, you’ll need to go into Android/iOS “Settings” -> “Privacy” and locate the PhotoShare Frame app. Here, please adjust the settings to “Allow”.

If you are sending photos, but they are not arriving to the frame, check out this article for help - My Frame Isn't Receiving Photos - Troubleshooting Guide
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